PC repair

Not all repair facilities are equal, even if the claim to do data recovery you should evaluate their service - do not be afraid to ask and make sure you understand what they will or will not do.  The following are some suggestion:

• Do they charge for an initial Diagnostic Test - HDrevive does not charge for diagnostics
• Do they use a “write blocker” during diagnostic testing and data recovery to ensure no data is written a  problem drive and that sectors are not substituted (unless a drive is protected - then it may automatically re-allocate bad sectors which may result in further data loss)
• How much do they charge for recovery and what validation do they do on the recovered data - fixed cost or is it based media
• How do they deliver your data - DVD’s or new Hard Disk. (note if recovered data is provided on your original drive - then it will be impossible to make additional recovery attempts if the recovery was not complete.
• What is their policy if you find that your recovered data is generally corrupted and not usable.
• What assistance will they provide to help you re associating data files to your applications  (for example email files) is that included in recovery.
• How do they ensure privacy of your data, you may have confidential data on the disk drive
• Do they test your drive before they return it to you  - how certain are they that Hard Disk is OK
• If the hard disk is not re-usable after successful recovery - will they erase or destroy it in a secure manner (note: even if they can not recover the drive - someone else may be able to) - do they charge for such a service
• If the Hard Disk needs to be physically opened - do they have a clean room facility, (note in most case data recovery can be performed without a clean room - a diagnostic test is required to identify the nature of the problems)